FAQ
Frequently Asked
Questions.
Answers to the questions participants and employers ask us most often: who can join, how the program runs, job placement support, and how employers request candidates.
At a glance
- Program
- English Pillars
- Length
- 36 sessions · 108 training hours, 12 sessions and 36 hours per level
- Format
- Online or Alexandria
- English level
- A2 or B1
- Experience needed
- None
- Job placement
- Support for qualified graduates
For Participants
Our programs are open to students, recent graduates, beginners, and individuals looking to develop professional skills and prepare for career opportunities.
No. The Customer Service Preparation Program is designed for individuals with or without previous customer service experience.
Participants should have an A2 or B1 English level to join the Customer Service Preparation Program.
We offer both online live training and offline live training, depending on program availability.
The program runs for 6 weeks with 3 sessions per week. Sessions may last up to 3 hours.
Employment is not guaranteed. Qualified graduates may gain access to job placement support and available opportunities through our employer network.
Yes. Participants from outside Alexandria may join the training program. However, job opportunities may vary depending on employer requirements and location.
Simply complete the application form and a member of the SKILL2JOBS team will contact you with the next steps.
Each group has 10–25 participants, so every participant gets time to practice and receive feedback.
Fees depend on the training format and intake. Contact the SKILL2JOBS team for current fees and available payment options.
For Employers
SKILL2JOBS is an upskilling company that helps individuals develop practical skills, strengthen professional readiness, and prepare for career opportunities through career-focused training programs.
No. SKILL2JOBS is an upskilling company. We provide training and may help connect qualified graduates with employers seeking talent.
Employers can submit a request through the Hire Trained Agents page. Our team will review the request and contact you to discuss your requirements.
Candidate availability depends on graduate qualifications, employer requirements, and opportunity availability.
Yes. All hiring decisions remain the responsibility of the employer.
Still Have Questions?
We're here to help. If you can't find the answer you're looking for, please contact the SKILL2JOBS team and we'll be happy to assist you.
Have More Questions?
We're Here to Help
Any Time.
Reach out to our team directly. We are always ready to answer your questions and guide you to the right track.

